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Integration Pains: A Report on the State of Application Integrations

Photo by nikko macaspac on Unsplash

In the modern web, it is increasingly hard to conceive of a codebase completely devoid of 3rd-party integrations. More so than ever, we live in a world where social media platforms, cloud storage services, and calendar services contain all of the pertinent data that reflects our lives and schedules. We share what interests us with friends and coworkers through integrations. We relay our availability for meetings and social gatherings through integrations. We conduct all forms of business through the ability to transfer files and documents with integrations. 

As a result, it is easy to see why much of the time spent by app developers these days is focused on testing, building, and consuming data through integrations. Recently, Cleo released it’s 2019 The State of Ecosystem and Application Integration Report and we had a chance to read through the account.  We ended up taking away some very surprising and encouraging data as an organization in the integration solutions space.

The report “reflects the collective opinions from IT decision-makers representing multiple industries and job functions in companies of all sizes.” At its core, the report is a look into the transformative journey of some of the world’s biggest companies, and the hurdles they encountered along the way in regard to integrations.

Let’s take some time and dive into a bit of what they found in their comprehensive report. 

New Tech Is in High Demand

The pain-point that so many companies feel today is in the management of legacy technology with new and emerging tech. Integrating legacy systems with modern applications, and doing it cost-effectively, is a painful job that often plagues even the best of development teams. Therefore, it should come as no surprise that this was a key issue that resounded among the surveyed professionals in this report. 

47% of respondents reported an increasing need to integrate with cloud applications to meet their business demands.  While only 25% of companies said that they struggled with integrating new applications, a whopping 90% responded that they plan to migrate core integration capabilities to the cloud within a year. 

The staggering amount of IT decision-makers planning to integrate with cloud services should prove the need for smart and reliable integration solutions in the industry more so than ever. Many of these organizations will be caught with painful integration development roadblocks, or massive amounts of developer time spent on the upkeep of these connections. But, as the data relays, it is inevitable that most will have to make the migration for the sake of their application’s evolution.

Integration Pain Points

Lost revenue should rank about as high as any issue concerning the long term well-being of an organization. Product roadmap decisions made early can come back to haunt an application later in its lifecycle, and often the scramble to implement integrations to combat those bad decisions will end up being a more costly and time-consuming process than anticipated.

More and more, we are seeing organizations admit that a significant amount of their lost revenue can be chalked up to the shortcomings of their integration strategy. In the report, 57% of those surveyed reported that these said deficiencies amounted to an annual loss of revenue between $250,000 and $500,000.

For many companies, this amount of money is the difference between surviving and closing up shop. If over half of these organizations are reporting losses that large due to integration deficiencies, then it brings to light how much of an issue this is going forward. A well-thought-out integration strategy is no longer a “nice to have,” it is a necessity.

Further cementing this notion is that almost 1 in 20 organizations surveyed reported losses of upwards of $1,000,000 due to their lack of integration capabilities. 

A Better Future

The long term health of your application is something to always keep in mind when planning out the initial product roadmap of your product. One of the more common mistakes in planning your integration strategy is to take implementation and maintenance for granted. While talented developers should be able to build sound connections to cloud services without too much trouble, the process itself is often far more cumbersome than expected.

Documentation across different cloud services is not always up to par, so your engineers may be left figuring out confusing functionality with no reference material to aid in their task. Another major stumbling block that many codebases fail to take into consideration when planning their integration strategy is maintaining those connections over time. If an API changes its response format or endpoint structure, your application’s functionality will be broken until difficult refactoring and restructuring of code can take place. If this takes weeks to months, you run the risk of losing more users or subscribers than your codebase can spare to shed.

Kloudless Unified APIs solve all of these problems and more in one single implementation of code. Long-term maintenance will never be a problem for your codebase, as a Unified API handles all changes to a service provider on their side so your developers won’t have to. If you’re implementing multiple APIs, a Unified API can give you as many cloud services as your users need in the same amount of code it would take to implement a connection with a single service. Coupled with constant functionality updates that require no code changes on your application’s side, a Unified API can make all the difference in getting to market on time and keeping your connections sound for the future.


To learn more about how to strategize for your application’s integration strategy, download our new guide, Integrate for the Future, and learn everything you’ll need to know about setting your application up for integration success!

Published By

David Hallinan

David Hallinan is an Integration Strategist and Head of Content at Kloudless. He enjoys painting, JavaScript, vintage synths, drum machines and forcing his sports allegiances on his children.

View all posts by David Hallinan