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Kloudless Blog

Tutorials, case studies and how-tos from our experts

Strategy for Increasing CRM Lead Management Market Share

Market leaders use connectivity and integrations to other applications to differentiate themselves. Definition of CRM Lead Management CRM (Customer Relationship Management) lead management is the process of taking in prospect contact information, observing those prospects’ actions, and determining whether they warrant contact from sales. CRM lead management workflows include lead de-duplication, scoring, routing and qualifying. … Continue Reading