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Partner Relationship Management

Webinfinity drives greater revenue, increases productivity, maximizes deal flow, and enhances partner/channel satisfaction.

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"The level of support throughout this whole period has been phenomenal. The amount of back and forth to get answers/workarounds has been fantastic, which has enabled us to keep pushing forward and get this over the line and to customers. We couldn't have done it without you guys being available, helping us through every step of the way.”

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CTO - Webinfinity

Tim Sewell

The Solution

In researching a way to solve their storage integrations, Webinfinity discovered Kloudless. The Unified Storage API simplified their task by providing an abstraction layer for all of the cloud storage functionality their application needed. Kloudless offered Webinfinity the ability to integrate with dozens of cloud storage services in the same amount of time it would take to connect with a single one.

With Kloudless, Webinfinity admins can publish documents from any of the included cloud storage providers into Webinfinity, which other Webinfinity users could then access. Webinfinity takes advantage of Kloudless’ Unified data models to easily send API requests as well as parse the response data from all cloud storage services in a consistent format. Furthermore, Kloudless tracks changes in the user’s cloud storage account, including new, updated, and deleted files, which enables Webinfinity to sync changes to files in cloud storage back into Webinfinity.

Webinfinity was also able to immediately add a user interface to select documents to sync thanks to the Kloudless File Picker, saving their engineers hundreds of hours of development time. Webinfinity engineers leveraged the open-source nature of the File Picker to customize branding to fit their UI. And since Webinfinity engineers embedded the Kloudless File Picker and backend API within their app, the end-users stayed inside of their branded product environment while they accessed their preferred cloud storage providers.

The Results

As a result of using Kloudless’ unified APIs, Webinfinity’s engineering team returned their focus to their product roadmap. They enjoyed freedom from the headache of learning new API specs and writing new integration code. 

Webinfinity can now go back to their customer base and start talking about how they can integrate into several cloud services. From a new business perspective, they don’t have to worry about the pain of uploading documents when talking to potential customers anymore. To make things even better, if their customers ask for integrations with any other CRM platforms, like HubSpot, in the future, Webinfinity has the option to expand connectivity through the Kloudless Unified CRM API.

Webinfinity estimates that simply building an integration to SharePoint alone would have taken three times more engineering cost than connecting with Kloudless. Tim explains that the excellent support from Kloudless was the icing on the cake, “The level of support throughout this whole period has been phenomenal. The amount of back and forth to get answers/workarounds has been fantastic, which has enabled us to keep pushing forward and get this over the line and to customers. We couldn’t have done it without you guys being available, helping us through every step of the way.”

With the headache of integration work behind them, the future of Webinfinity looks brighter than ever. For more information about the Kloudless Unified CRM API, click here.

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